Frequently Asked Questions About DigiRestro
General & Product Questions
What is DigiRestro?
DigiRestro is a modern cloud-based restaurant billing, POS, QR menu, and operations management software designed for food businesses in India.
Who is DigiRestro suitable for?
DigiRestro is built for fine-dining restaurants, quick-service cafes, bars, pubs, bakeries, food trucks, cloud kitchens, and hotel dining outlets.
Do I need special hardware to run DigiRestro?
No. DigiRestro works on standard Windows PCs, laptops, MacBooks, Android tablets, iPads, and smartphones.
Can I use my existing thermal printer?
Yes. DigiRestro supports all standard 58mm (2-inch) and 80mm (3-inch) ESC/POS thermal printers connected via USB, Bluetooth, or Windows drivers.
Does DigiRestro work offline?
Yes. If your internet connection drops, you can continue taking orders and printing receipts locally. The data syncs to the cloud once you reconnect.
Can multiple waiters take orders at the same time?
Yes. Waiters can use individual smartphones or tablets to punch orders at tableside simultaneously without conflicting.
Does DigiRestro support split bills?
Yes. You can split bills evenly by amount, by individual guest seats, or by specific food items.
Can I print kitchen KOTs and counter receipts on different printers?
Yes. DigiRestro routes food items to the kitchen printer and drinks to the bar printer, keeping bill printouts at the billing desk.
Is Indian GST calculation supported?
Yes. Standard 5% GST (2.5% CGST + 2.5% SGST) and 18% tax slabs calculate automatically with compliant printed invoices.
How long does it take to set up DigiRestro?
Setup takes less than 30 minutes. You can import your menu via Excel/CSV, add table names, connect your printer, and start billing.
Inventory, Delivery & Security Questions
Does DigiRestro track raw ingredient inventory?
Yes. You can map raw materials to menu recipes so that ingredient stocks deduct automatically upon each order sale.
Can I integrate Swiggy and Zomato orders?
Yes. Online aggregator delivery orders centralize into your POS screen and auto-print to kitchen printers.
Is customer data safe and secure?
Yes. All data is protected with 256-bit SSL encryption and backed up to secure cloud storage.
Can I restrict staff permissions?
Yes. You can restrict voids, bill cancellations, discounts, and financial reports behind manager passwords.
Can I manage multiple restaurant branches from one account?
Yes. Super-admin and branch analytics let you view sales across all your restaurant outlets in one dashboard.
How does the QR menu work?
Each table receives a unique QR code. Guests scan it with their phone camera to browse the menu and place orders directly.
Can I accept payments via UPI QR at the counter?
Yes. Dynamic and static UPI QR codes can be displayed on customer-facing screens or printed on the invoice.
Can I export sales reports to Excel and PDF?
Yes. All sales, tax, item, and staff reports can be downloaded in Excel or PDF formats with a single click.
Is training provided for my staff?
Yes. DigiRestro offers guided onboarding, video walkthroughs, and responsive support.
How do I book a free demo?
You can click 'Book A Free Demo' on our website and select a convenient time for a guided product demonstration.